What do you do when a client makes a complaint about one of your team members? It can be tricky to find the balance. Get it right and you’ll maintain the client relationship whilst treating your employee fairly. But, get it wrong, and you could risk losing the client and damaging team morale. Your step-by-step […]
Growing your business feels amazing. More customers, more revenue, more people wanting to join your team. You’re finally getting somewhere. But growth brings some unexpected legal challenges along with it that weren’t even on your radar when you started. Those casual ways of doing things that worked perfectly with 3 people can cause real problems […]
Losing employees after maternity leave is frustrating and expensive.
You can do everything you think is right and still get hit with a massive fine. That’s exactly what happened to a fish and chip shop owner in Surrey.
Interviews can feel awkward, especially when you’re trying to build rapport with a candidate. A bit of small talk to break the ice is natural.
More adults are getting ADHD diagnoses than ever before. That means someone in your business might have ADHD right now, whether you know it or not.
Workplace problems in small businesses don’t stay small for long.
In small businesses, these problems hit harder and spread faster than in larger companies.
Your day shift gets certain benefits. Your night shift gets different ones. Both sides think the other has it better.
Whether it’s office staff vs tradespeople on site, shop assistants vs delivery drivers, or kitchen vs front of house, the same problem emerges.
Wellbeing washing is when a company means well and tries to improve employee wellbeing by offering perks or one-off events.
Trouble is, it doesn’t actually address the real problems affecting their team’s health and happiness.
1. Check if you’re covered legally
We look at your contracts, policies and how things really work. Not to catch you out, but to spot anything that might bite you later. Like that contractor who works like staff, or the policy that says one thing while you do another.
